Feature Ideas & Knowledge Base

Careflow Connnect is a clinical communication platform that provides intelligent mobile messaging for care coordination. It pushes patient updates to clinicians in real time and enables secure, joined up conversation and image sharing within care teams.  

The platform integrates with the patient record and automates workflow and handover by enabling secure team messaging, shared patient lists, managed patient referrals, alert messaging of lab results, admissions and discharges, alert driven check lists and task management.

By getting just the right information to the right person and then enabling quick mobile decision making, Careflow Connect reduces length of stay, helps to avoid admissions and facilitates care pathways.

With full message tracking, it ensures patient safety information is acted upon immediately.

Knowledge Base

  1. About Careflow 

    1. What is Careflow Connect?
    2. Who can join Careflow Connect?
    3. Register
    4. Careflow User Guide
    5. Membership roles
  2. Registration, Login and Password 

    1. Registration steps and how to get started
    2. Password strength
    3. Locked out
    4. Lost access to email address registered with Careflow Connect
    5. Existing account associated with email address
  3. Profile and Account Settings 

    1. Member profiles
    2. General profile information
    3. Employment / job details
    4. Profile picture
    5. Email notifications / communication settings
  4. Networks 

    1. What is a network?
    2. Network Membership Settings
    3. Join a network
    4. Careflow Connect Profiles
    5. Invite a colleague to a network
  5. Groups 

    1. Network Groups
    2. Create a group (web only)
    3. Edit a group's details
    4. Join a group (web only)
    5. Leave a group
  6. Messaging and Feeds 

    1. Messaging
    2. Who can I message?
    3. Attach a file to a message
    4. My feed / dashboard
    5. Conversations
  7. Events 

    1. Events
    2. Create a Network Event
    3. Create a Group Event
    4. Cancel an event
    5. Edit an event
  8. Files 

    1. Files
    2. File upload limit
    3. Total file storage capacity
    4. Delete files
    5. I cant find a file that I know should be there
  9. Security and Privacy 

    1. My account is compromised / hacked and I can’t log in!
    2. How do I report a security incident?
    3. I am receiving inappropriate communications
    4. How do I report that someone is sending or posting abuse/inappropriate messages within Careflow?
    5. How do I report an impersonation violation?
  10. Careflow App 

    1. Android App
    2. iOS App
    3. Reset App pincode / passcode
    4. Forgotten App passcode
    5. App feed is empty
  11. Android App 

    1. Build subscriptions to alerts
    2. Visability of alert feed
    3. View an alert on Android
  12. Alerts 

    1. Mobile Alerts
    2. Careflow Connect Alerts Features
    3. Visability of Alert feed
    4. Guide to Alerts
    5. Build subscriptions to alerts
  13. Patient conversations 

    1. About patient conversations / tagging
    2. Starting a patient conversation
    3. Creating a patient list
    4. Refer a patient
    5. Receiving a referral
  14. FAQ's 

    1. Session Timeout
    2. Will my employer be able to see the personal details I submit?
    3. How do I unsubscribe from Careflow invites?
    4. My IT department are blocking your website
    5. How do I unsubscribe from email marketing material?
  15. All articles 

    1. Mobile Alerts
    2. Android App
    3. Events
    4. Messaging
    5. Member profiles
    130 articles 

Feedback and Knowledge Base